Our case management team supports a refugee’s resettlement before they even arrive in the USA by helping to secure housing as soon as a refugee’s case is accepted for resettlement by the Office of Refugee Resettlement. We assemble an apartment full of donated furniture, kitchen and bathroom items, linens, and bedding. Our staff ensures that groceries and a warm meal are waiting for the new arrival at their new home when they arrive from the airport.
Our case managers work to provide a smooth and supportive transition to life in the United States. We provide cultural orientations, connect new arrivals with community volunteers to adjust to language and culture norms, and help refugees understand their bills, medical appointment results, and school and employment expectations.
As an arm of our strengths-based case management philosophies, we offer clients opportunities to engage in community service activities with partners around the Triangle area, highlighting a refugee’s ability to give back and use their skills in their new community.
Every week, new arrivals volunteer at one of many community partner locations.